We are CODEX Investigative Agency LLC, doing business as CODEX Educational & Legal Services and CODEX Process Service (“Company,” “we,” “us,” “our”). We are registered in Texas, United States, at P.O. Box 1769, Liberty Hill, TX 78642.

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our Service and tells you about your privacy rights and how the law protects you under the Texas Data Privacy and Security Act (TDPSA) and other applicable regulations.

1. Definitions and Interpretation

• Account: A unique account created for you to access our Service.
• Company: Refers to CODEX Educational & Legal Services.
• Personal Data: Any information that relates to an identified or identifiable individual.
• Service: Refers to the Website (courses.codexlegalservices.com).
• Usage Data: Data collected automatically, such as IP addresses, browser types, and time spent on pages.

2. Collecting and Using Your Personal Data

Types of Data Collected

While using our Service, we may ask you to provide us with certain personally identifiable information, including:

• Identity Data: First name, last name, and professional suffix.
• Contact Data: Email address, phone number, and physical mailing address.
• Professional Certification Data: JBCC Certification numbers, expiration dates, and course completion history (required for reporting continuing education credits).
• Usage Data: IP address, browser type, device identifiers, and diagnostic data.

Use of Your Personal Data

We use your data for the following essential purposes:

• To provide the Service: Including managing your registration and course progress.
• For Certification Compliance: To verify your identity and eligibility for professional continuing education (CE) credits.
• To Contact You: Regarding updates, security notices, or informative communications.
• To Manage Requests: To attend to your inquiries or support tickets.

3. Data Sharing and Disclosure

Regulatory and Governmental Reporting

Other Disclosures

• Service Providers: We share data with third parties (e.g., payment processors, hosting platforms) to facilitate our Service.
• Legal Requirements: We may disclose data if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: If we are involved in a merger or asset sale, your data may be transferred, subject to notice.

4. Your Rights Under the TDPSA

If you are a resident of Texas, you have specific rights regarding your personal data:

• Right to Access: You can request to see what data we hold about you.
• Right to Correct: You can request that we fix inaccurate information.
• Right to Delete: You can request that we delete your personal data (subject to legal retention requirements).
• Right to Portability: You can request a copy of your data in a digital format.
• Right to Opt-Out: We do not sell your personal data. However, you have the right to opt-out of targeted advertising if applicable.

Right to Appeal

If we decline to take action regarding your request to exercise the rights above, you have the Right to Appeal our decision.

1. To appeal, please contact us at [email protected] within 30 days of our decision.
2. We will respond to your appeal in writing within 60 days.
3. If your appeal is denied, you may contact the Texas Attorney General to submit a complaint at texasattorneygeneral.gov/consumer-protection.

5. Data Retention

We retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this policy.

6. Security and Data Breaches

While we use commercially acceptable security measures, no method is 100% secure. In the event of a significant data breach, we will notify affected users and the relevant authorities in accordance with Texas law and our commitment to transparency.

7. Children’s Privacy

Our Service is intended for adults (18+) and professional license holders. We do not knowingly collect data from anyone under the age of 13. If we discover such data has been collected without parental consent, we will delete it immediately.