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Initial Pre-Certification Training

Frequently Asked Questions

  • What does a process server do?

    Process servers are needed in an assortment of tasks such as filing court papers, serving legal documents, and document retrieval. Their principal job is to deliver or “serve” legal documents to a defendant or person involved in a court case. After serving any legal documents, process servers have to deliver actual evidence that the legal papers were served. The verification that is offered is referred to as a return of service or affidavit of service, which must be notarized and processed with the court.​

  • How do I become a Certified Texas Process Server?

    Step-by-Step Process:
    Orientation Course: Complete our 7-hour state approved Process Server Orientation Course, and successfully pass the final examination.

    Application: Complete the online application on the Texas JBCC Process Server website.

    Fee: Pay a $200 application fee to JBCC when you submit your application.

    Background Check: Setup your fingerprinting appointment through the JBCC website. Pay the private vendor to complete your fingerprints, which will then be forwarded to the DPS to conduct your background check. Results will be forwarded to JBCC.

    Approval Process: Wait for your application determination to complete. You will receive an email or mailed communication from JBCC with your determination and approval for your 2-year certification.

  • How long do I have to complete the self-study course?

    You have 90 days from the date of enrollment to complete the online self-study course. The system allows you to start the class, save the class, exit the system, and return back to continue your session. If your 90 day time limit expires, you will have to re-apply and pay the course fee again.

  • When do I receive my certificate of completion?

    Once you successfully complete the 7-hour course and successfully pass the final exam with at least an 80% passing grade, the course administration will generate your certificate and send it to your email address on file. The course certificate is good for up-to 1 year from the date of completion, per JBCC rules.

  • Can I use my mobile-device to take this course?

    Yes! Our online course is mobile and tablet friendly. You can continue to learn on the go. Start your progress on one device and continue on another device.

  • Is there a minimum age requirement that I have to meet before becoming a legal process server?

    Yes. You are required to be at least 18 years of age. You must also complete a civil process service educational course approved by the Commission no more than one year after filing your Process Server application.

  • Do I need a valid Texas driver's license?

    Yes, you will be required to have a valid driver's license issued by the state to become a legal process server in Texas.

  • What is your refund policy?

    All students may start the course and complete up-to the first chapter of the class. Once the second chapter of the class has been started, refunds will not be issued. Refund requests that meet this criteria must be requested within 72 hours of enrollment.

Continuing Education

Frequently Asked Questions

  • How many hours of continuing education is required to renew?

    Effective 04/12/2018, to renew a certification, a process server must have completed 8 hours of approved continuing education. Please refer to sections 4.0 and 8.5 of the JBCC Rules for additional information on continuing education requirements.

  • Can I take your 8-hour course to satisfy my continuing education requirements?

    Yes! We are a JBCC-approved continuing education provider. When you go to submit your CE Certificate of Completion in your renewal application, search for "CODEX" and you will see the course listed as an approved course.

  • How do I report the CE courses I've taken?

    You must report the JBCC approved CE courses you've taken when you apply for renewal of your certification. You must also upload copies of your certificates of attendance to your renewal application as well.

  • I was told that I needed 12 hours of continuing education credit. Is that right?

    12 hours of continuing education credit was required for individuals whose 3-year certifications expired in 2018. Effective 04/12/2018, to renew a certification, a process server must have completed 8 hours of approved continuing education. Please refer to sections 4.0 and 8.5 of the JBCC Rules for additional information on continuing education requirements. Per JBCC, if you happen to take a 12 hour credit course now, you can carry forward up to 4 hours of CE towards your next renewal.

  • When am I supposed to renew and complete my CE course?

    Submit applications at least 30 days before your expiration date to avoid delays in processing your application. JBCC will email a reminder notice to the primary email address on file. After you receive your notice, you will be able to apply online for renewal of your certification. If possible, you should allow yourself enough time to complete your continuing education courses and time to submit your application.

  • What is this course about?

    This course is a refresher on the Texas Process Server procedures as set forth by the JBCC. This course also includes an overview of the JBCC Code of Ethics.

  • Will you offer anymore CE courses?

    We are in the process of developing additional continuing education courses. Please join our mailing list if you would like to stay up-to-date with new courses and discount offers.

  • Is this an online class?

    Yes, this is a self-study, learn at your own pace, online course. You will also have access to our team if you have any questions or concerns.

  • Will I receive a Certificate of Completion?

    Yes! You will be emailed a Certificate of Completion once you complete the course at 100% and have completed the Student Record Form. The certificates can be printed and the accreditation can be verified through an online system.